Towcrane.com Help and FAQs
Q: What is the cost of a truck?
EN: The cost of a truck varies depending on the model and specifications.
Q: How can I get a quote?
EN: We will respond to your inquiry within 48 hours after you contact us via email or phone.
Q: What is your delivery time?
EN: Generelt, it takes 14 til 70 days from receipt of your advance payment, with specific delivery times varying depending on the model and quantity ordered.
Q: What are your delivery terms?
EN: Our delivery terms are EXW and FOB.
Q: How do you arrange shipping?
EN: We arrange shipping by container, bulk carrier, or ro-ro.
Q: Do you offer customization services?
EN: Yes, our engineers can design customized solutions based on your specific requirements.
Q: What is your after-sales service?
EN: All of our models come with a warranty, with different parts having varying warranty periods. We provide comprehensive after-sales services to ensure customer satisfaction.